{"id":3282,"date":"2025-10-30T15:05:57","date_gmt":"2025-10-30T14:05:57","guid":{"rendered":"https:\/\/kundeservice.corendon.dk\/?p=3282"},"modified":"2025-10-30T15:05:57","modified_gmt":"2025-10-30T14:05:57","slug":"kvalitetssikring-af-samtaler","status":"publish","type":"post","link":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/","title":{"rendered":"Kvalitetssikring af samtaler"},"content":{"rendered":"

For at sikre en h\u00f8j kvalitet i vores kundeservice og give vores medarbejdere den bedst mulige tr\u00e6ning, kan samtaler med vores rejsekonsulenter blive optaget. Form\u00e5let med optagelserne er udelukkende at kontrollere og forbedre vores service, s\u00e5 vi kan give dig som kunde den bedst mulige oplevelse.<\/p>\n

Optagelserne behandles fortroligt og tilg\u00e5s kun af udvalgte medarbejdere i forbindelse med kvalitetskontrol eller intern uddannelse. Alle optagelser opbevares sikkert og slettes, n\u00e5r de ikke l\u00e6ngere er n\u00f8dvendige til det form\u00e5l, de blev indsamlet til.<\/p>\n

Behandlingen af optagelserne sker i overensstemmelse med g\u00e6ldende databeskyttelsesregler (GDPR).<\/p>\n","protected":false},"excerpt":{"rendered":"

For at sikre en h\u00f8j kvalitet i vores kundeservice og give vores medarbejdere den bedst mulige tr\u00e6ning, kan samtaler med vores rejsekonsulenter blive optaget. Form\u00e5let med optagelserne er udelukkende at kontrollere og forbedre vores service, s\u00e5 vi kan give dig som kunde den bedst mulige oplevelse. Optagelserne behandles fortroligt og tilg\u00e5s kun af udvalgte medarbejdere […]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-3282","post","type-post","status-publish","format-standard","hentry","category-om-corendon"],"yoast_head":"\nKvalitetssikring af samtaler - Kundeservice Corendon (DK)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kvalitetssikring af samtaler - Kundeservice Corendon (DK)\" \/>\n<meta property=\"og:description\" content=\"For at sikre en h\u00f8j kvalitet i vores kundeservice og give vores medarbejdere den bedst mulige tr\u00e6ning, kan samtaler med vores rejsekonsulenter blive optaget. Form\u00e5let med optagelserne er udelukkende at kontrollere og forbedre vores service, s\u00e5 vi kan give dig som kunde den bedst mulige oplevelse. Optagelserne behandles fortroligt og tilg\u00e5s kun af udvalgte medarbejdere […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/\" \/>\n<meta property=\"og:site_name\" content=\"Kundeservice Corendon (DK)\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-30T14:05:57+00:00\" \/>\n<meta name=\"author\" content=\"miaelvekjaer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"miaelvekjaer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/\",\"url\":\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/\",\"name\":\"Kvalitetssikring af samtaler - Kundeservice Corendon (DK)\",\"isPartOf\":{\"@id\":\"https:\/\/kundeservice.corendon.dk\/#website\"},\"datePublished\":\"2025-10-30T14:05:57+00:00\",\"author\":{\"@id\":\"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/84c9cdda3233022ec642ae4e94f45218\"},\"breadcrumb\":{\"@id\":\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/kundeservice.corendon.dk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kvalitetssikring af samtaler\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kundeservice.corendon.dk\/#website\",\"url\":\"https:\/\/kundeservice.corendon.dk\/\",\"name\":\"Kundeservice Corendon (DK)\",\"description\":\"Her finder du svar p\u00e5 sp\u00f8rgsm\u00e5l om din ferie med Corendon\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kundeservice.corendon.dk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/84c9cdda3233022ec642ae4e94f45218\",\"name\":\"miaelvekjaer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/976ef2b9ece046d1a0c1705e70d42bf19c6090f9a01ba559eebba8139b6d547e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/976ef2b9ece046d1a0c1705e70d42bf19c6090f9a01ba559eebba8139b6d547e?s=96&d=mm&r=g\",\"caption\":\"miaelvekjaer\"},\"url\":\"https:\/\/kundeservice.corendon.dk\/blog\/author\/miaelvekjaer\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kvalitetssikring af samtaler - Kundeservice Corendon (DK)","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/","og_locale":"da_DK","og_type":"article","og_title":"Kvalitetssikring af samtaler - Kundeservice Corendon (DK)","og_description":"For at sikre en h\u00f8j kvalitet i vores kundeservice og give vores medarbejdere den bedst mulige tr\u00e6ning, kan samtaler med vores rejsekonsulenter blive optaget. Form\u00e5let med optagelserne er udelukkende at kontrollere og forbedre vores service, s\u00e5 vi kan give dig som kunde den bedst mulige oplevelse. Optagelserne behandles fortroligt og tilg\u00e5s kun af udvalgte medarbejdere […]","og_url":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/","og_site_name":"Kundeservice Corendon (DK)","article_published_time":"2025-10-30T14:05:57+00:00","author":"miaelvekjaer","twitter_card":"summary_large_image","twitter_misc":{"Written by":"miaelvekjaer","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/","url":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/","name":"Kvalitetssikring af samtaler - Kundeservice Corendon (DK)","isPartOf":{"@id":"https:\/\/kundeservice.corendon.dk\/#website"},"datePublished":"2025-10-30T14:05:57+00:00","author":{"@id":"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/84c9cdda3233022ec642ae4e94f45218"},"breadcrumb":{"@id":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kundeservice.corendon.dk\/blog\/2025\/10\/30\/kvalitetssikring-af-samtaler\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kundeservice.corendon.dk\/"},{"@type":"ListItem","position":2,"name":"Kvalitetssikring af samtaler"}]},{"@type":"WebSite","@id":"https:\/\/kundeservice.corendon.dk\/#website","url":"https:\/\/kundeservice.corendon.dk\/","name":"Kundeservice Corendon (DK)","description":"Her finder du svar p\u00e5 sp\u00f8rgsm\u00e5l om din ferie med Corendon","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kundeservice.corendon.dk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Person","@id":"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/84c9cdda3233022ec642ae4e94f45218","name":"miaelvekjaer","image":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/kundeservice.corendon.dk\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/976ef2b9ece046d1a0c1705e70d42bf19c6090f9a01ba559eebba8139b6d547e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/976ef2b9ece046d1a0c1705e70d42bf19c6090f9a01ba559eebba8139b6d547e?s=96&d=mm&r=g","caption":"miaelvekjaer"},"url":"https:\/\/kundeservice.corendon.dk\/blog\/author\/miaelvekjaer\/"}]}},"_links":{"self":[{"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/posts\/3282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/comments?post=3282"}],"version-history":[{"count":1,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/posts\/3282\/revisions"}],"predecessor-version":[{"id":3283,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/posts\/3282\/revisions\/3283"}],"wp:attachment":[{"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/media?parent=3282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/categories?post=3282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kundeservice.corendon.dk\/wp-json\/wp\/v2\/tags?post=3282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}